Seattle-based retailer Nordstrom Inc. said by email May 8 that its Jacksonville store remains in business.
“Nordstrom St. Johns Town Center is not part of our store closures,” Nordstrom’s public relations department said.
Nordstrom announced May 5 it would close 16 of its 116 full-line stores as it begins a phased reopening of locations closed due to coronavirus.
The retailer didn’t specify which stores would close permanently. Businessinsider.com reports the closures will be in Arizona, California, Colorado, Florida, New Jersey, Maryland, Oregon, Virginia, Texas and Puerto Rico.
Nordstrom closed its stores March 17 in response to the COVID-19 pandemic. The May 5 release said the company plans a “phased, market-by-market approach where allowed by local authorities.” As those stores reopen, Nordstrom will have safety precautions in place.
The St. Johns Town Center store remains closed for COVID-19, according to a recorded response at the Town Center number.
In the May 5 announcement, Nordstrom Inc. CEO Erik Nordstrom said the company has been investing in its digital and physical capabilities “to keep pace with rapidly changing customer expectations.”
“The impact of COVID-19 is only accelerating the importance of these capabilities in serving customers,” he said.
He said the market strategy helps to bring inventory closer to customers, allowing the stores to be used as fulfillment centers to bring products to customers faster, and to connect “digital and physical experiences with services like curbside pickup and returns.”
More than half the stores’ sales are done online, the release said.
In addition to store closures, Nordstrom announced a restructuring of its regions, support roles and corporate organization, which is expected to create a $150 million saving, the release said.
Nordstrom opened a two-level, 124,000-square-foot, full-line department store in October 2014 as the anchor of the third phase of St. Johns Town Center.