Genpact expanding in SouthPoint

The global digital services company is preparing to lease 100,000 square feet in former CSX space.


A rendering of the atrium at SouthPoint 1. Special to the Daily Record
A rendering of the atrium at SouthPoint 1. Special to the Daily Record
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Genpact, a global firm that provides digital professional services, is preparing to lease most of the three-story SouthPoint 1 building to accommodate 800 jobs.

The New York-based company will lease almost 110,000 square feet on part of the first and all of the second and third floors at 6737 Southpoint Drive S., a building previously used by CSX Corp.

The city is reviewing a permit application for a $5 million renovation of 109,435 square feet for Genpact at a cost of $5 million.

It issued a permit Tuesday for Auld & White Constructors LLC to perform some interior demolition of the space at a project cost of $115,000.

Genpact leases space at Capital Plaza at 10401 Deerwood Park Blvd. S. and intends to continue that lease for now.

Genpact signed that lease for 37,000 square feet of space in spring 2017 and intended to hire 200 people in the first year and expand after that.

Colliers International Northeast Florida announced Wednesday that the SouthPoint 1 landlord signed a lease for more than 100,000 square feet of office space for an unidentified “marquee tenant” at the building.

Colliers said about 800 employees will occupy the majority of the 139,825-square-foot building by the end of 2018.

Genpact is seeking employees. It posted openings in Jacksonville for call center operations manager, assistant facilities manager for logistics, social media content review analyst and a management trainer in IT.

Danielle D’Angelo, assistant vice president of communications, said Wednesday by email that Genpact will continue at Capital Plaza for now.

A rendering of the lobby at Southpoint 1. Special to the Daily Record
A rendering of the lobby at Southpoint 1. Special to the Daily Record

Genpact built-out the fourth floor of Building One at Capital Plaza, permits show.

D’Angelo said the Southpoint lease is additional space as a result of expected business growth, although she said the company is not confirming a specific number of employees.

“We are committed to the Jacksonville market which has an impressive skilled talent pool for our customer service operations,” she said by email.

“Our expansion in Jacksonville builds on our growth in the United States as a whole,” she said.

As Genpact opened last year at Capital Plaza, the company said it first would provide processing, underwriting, and closing services for residential mortgage loans for large financial services clients.

A spokeswoman said the company would expand into other services areas that it provides globally, including finance and accounting and customer service work.

D’Angelo said Genpact has 12 delivery centers and more than 6,000 employees in the U.S. in almost every state in delivery centers, sales offices, and client and remote sites.

She said Genpact increased its U.S. employment by more than 50 percent the past five years.

“As part of our ongoing strategy to drive digital-led innovation and digitally-enabled intelligent operations for clients around the world, Genpact continues to expand our U.S. presence by investing in strategically attractive cities to better serve clients locally,” she said.

It operates globally. Its business focuses on areas that include banking and financial services; capital markets; consumer product goods; health care; high tech; infrastructure, manufacturing and services; insurance; life sciences; and more.

Chuck Diebel, Lisa McLatchey and Bob Selton of Colliers International Northeast Florida represent the landlord, SUS Holdings LLC.

The lease comes during renovations of 6735 and 6737 Southpoint Drive S. Susquehanna Holdings bought the buildings in 2010 and is investing $2 million into exterior and interior upgrades, Colliers said.

Renovations began soon after CSX vacated its lease in March.

Colliers said updates include redevelopment of the plaza area, roundabout and site parking; lobby, corridor and atrium renovations; installation of exterior lounge seating and food truck power hookups; new roofing and HVAC systems; and 100 percent backup power.

“It’s rare to have the opportunity to work with an owner to re-introduce more than 275,000 square feet of Class A space to the market,” Diebel said in the release.

He said the buildings are in one of the region’s most active office submarkets.

The lease came together over a two-month period.

“These types of deals often take months and months,” said Matthew Wideman, a partner with Susquehanna Holdings

“We pride ourselves on our ability to make decisions and move quickly,” he said.

 

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