Amazon tops list of the Top 25 employers in Northeast Florida

While the e-commerce giant is No. 1, the region’s seven health care providers dominate the list.

Workers inside the city’s first Amazon fulfillment center near Jacksonville International Airport. The internet retailer now has 16,000 workers in the city, according to JAX Chamber.
Workers inside the city’s first Amazon fulfillment center near Jacksonville International Airport. The internet retailer now has 16,000 workers in the city, according to JAX Chamber.
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  • Share is the region’s largest nongovernmental employer.

JAXUSA Partnership, the economic development division of JAX Chamber, reports the area’s at least dozen Amazon facilities employ about 16,000 people.

In just six years, online retailing, warehousing and delivery took over as the area’s No. 1 job provider, reflecting how consumers shop and how that practice was reinforced during the pandemic.

Amazon, the Seattle-based online retailer, opened its first two fulfillment centers in September 2017 in Northwest Jacksonville and October 2017 in AllianceFlorida at Cecil Commerce Center, with the help of $26.7 million in city and state incentives for creating 2,700 jobs.

The 1.1 million-square-foot Amazon softlines distribution center at 10501 Cold Storage Road in North Jacksonville.

Since then, it opened another fulfillment center, two sortation centers, a heavy bulk freight center and several delivery stations, with at least one more planned. None of those subsequent facilities received incentives.

After Amazon, Baptist Health is No. 2 with 12,400 jobs.

Seven regional health care centers dominated the list of the Top 25 employers with Baptist Health, Mayo Clinic in Florida, Ascension St. Vincent’s, UF Health, HCA Florida Memorial Hospital, Brooks Rehabilitation and Flagler Health+, now UF Health St. Johns and UF Health Flagler Hospital 

Together, those seven employers account for almost 35,000 jobs.

The top 25 nongovernmental employers comprise almost 104,000 jobs.

Amazon is in the chamber’s targeted industry of transportation and logistics, while the medical centers are classified as life sciences.

Financial services accounted for more than 27,000 jobs among the top 25 employers, led by Bank of America and Florida Blue, although most of the financial services companies were also classified in other sectors, too, such as technology services.

Top 25 nongovernmental employers

Amazon now has multiple fulfillment and delivery stations and is the region’s largest nongovernmental employer, according to job numbers released by JAX Chamber.

1. Amazon

Employees: 16,000

What they do: The e-commerce giant operates multiple fulfillment centers and delivery stations.

2. Baptist Health

Employees: 12,400

What they do: Its facilities include six hospitals and three satellite emergency rooms.

3. Bank of America

Employees: 7,700

What they do: The banking and financial services company has multiple branches and an operations center in Gramercy Woods.

4. Mayo Clinic

Employees: 6,400

What they do: The clinical practice, education and health care research campus is on San Pablo Road.

5. Florida Blue

Employees: 5,700

What they do: The health insurance provider has multiple offices and a campus in South Jacksonville.

6. Ascension St. Vincent’s

Employees: 5,400

What they do: Has four hospitals and multiple primary care facilities in the region.

7. UPS

Employees: 4,500

What they do: The delivery and shipping giant has a package delivery hub at Westside Industrial Park.

8. UF Health

Employees: 4,200

What they do: The University of Florida health care provider has two hospitals in Jacksonville.

9. Citi

Employees: 4,000

What they do: The financial services firm has a credit card operations center in Flagler Center.

10. JPMorgan Chase

Employees: 3,900

What they do: The banking and financial services firm has multiple branches and a mortgage operations center.

11. Johnson & Johnson Vision

Employees: 3,500

What they do: The global company has a contact lens manufacturing facility on the Southside.

12. Gate Petroleum

Employees: 3,000

What they do: In addition to gas stations and convenience stores, it operates resorts, country clubs and a precast concrete company.

13. CSX Corp.

Employees: 2,900

What they do: The freight railroad company is the largest public company headquartered in Jacksonville.

14. AT&T

Employees: 2,600

What they do: The telecommunications firm offers cellphone and internet services.

15. HCA Florida Memorial Hospital

Employees: 2,370

Operates a 454-bed acute care hospital on University Boulevard South and other facilities.

16. Brooks Rehabilitation

Employees: 2,240

What they do: Has two hospitals in Jacksonville on University Boulevard and Brooks Bartram Drive.

17. Deutsche Bank

Employees: 2,200

What they do: The financial services company’s second-largest U.S. operation outside of New York is in Jacksonville.

18. Black Knight

Employees: 2,120

What they do: Processes nearly two-thirds of all first mortgage loans along with other software and data solutions.

19. Newfold Digital

Employees: 2,000

What they do: Provides internet solutions for small to medium size businesses around the globe.

20. One Call

Employees: 1,970

What they do: Represents insurance and other companies in the workers’ compensation industry.

21. Flagler Health+

Employees: 1,800

What they do: The St. Johns County hospital merged with UF Health in September.

22. Parallon

Employees: 1,790

What they do: Provides revenue cycle management services, which track patient revenue, and is an affiliate of HCA Healthcare.

23. Aetna

Employees: 1,700

What they do: The health insurance provider has an office in Gramercy Woods in Southside.

24. Fanatics

Employees: 1,700

What they do: Global retail and online sports merchandiser maintains its commerce headquarters in Jacksonville.

25. VyStar Credit Union

Employees: 1,690

What they do: The second-largest credit union headquartered in Florida has its campus in Downtown Jacksonville



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