Chewy Vet Care appears to be working toward what could be its first Jacksonville clinic.
The city is reviewing a permit application to build-out 2,795 square feet of space at an estimated project cost of $373,500 at Tamaya Market at northeast Beach and Kernan boulevards.
Chewy Vet Care is shown on permit plans in Unit 102, which a site brochure shows is between TheDRIPBaR and F45 Training in the shopping center anchored by Sprouts Farmers Market.
MG2 Corp. of Minneapolis is the architect. No contractor is specified.
Kingsbarn Realty Capital LLC of Las Vegas is the property owner. Commercial real estate brokers Nancy Sumner and Katy Figg, vice presidents with the Colliers company, represent the landlord.
Plans include four exam rooms; a treatment center; pharmacy, surgery and radiology areas; vet desks; office use and a break room; and a reception area with waiting areas for cats and dogs.
Chewy.com says the company is dual-headquartered in Boston and in Plantation with corporate tech hubs in Minneapolis and in Bellevue, Washington.
The site shows 12 veterinary practice locations in Colorado (two), Georgia (four), Florida (two) and Texas (four).
The two Florida practices are in Coral Springs, and Plantation.
Known as an e-commerce company, Chewy was launched in 2011 and carries about 130,000 products and services, such as prescriptions, delivered in one to two days.
Chewy Inc. reported annual results March 26, 2025, with the Securities and Exchange Commission for the fiscal 2024 year that ended Feb 2, 2025.
In that report, Chewy said that in 2024,it opened and operated eight veterinary and surgery Chewy Vet Care clinics offering pet health services including routine appointments, urgent care and surgery.
The company said it had 12 veterinary clinics that include locations for which the company has the right to control the use of the property but operations have not yet commenced.
Chewy said sales for the year of $11.861 billion topped 2023 sales of $11.147 billion.
For the first quarter of 2025 that ended May 4, Chewy reported sales of $3.12 billion, up 8.3 percent from the first quarter of fiscal 2024.
A SeekingAlpha.com transcript of the June 11, 2025, earnings conference call with analysts shows discussion of the Chewy Vet Care expansion.
CEO and Director Sumit Singh said that since the previous earnings call, Chewy had opened three more Chewy Vet Care practices to bring the current count to 11 locations across four states.
“The encouraging signs of success we have spoken about over the last several quarters remained strong through Q1. Our current footprint continues to outperform relative to expectations in terms of demand generation and driving broader ecosystem benefits, as customers deepen their commitment to Chewy,” he said.
Singh said Chewy leaders continued “to gain valuable insight and learnings from each of our CVC locations as they ramp, allowing us to apply those learnings to our recently opened and future clinics as we drive more efficient unit economics.”
He said the company remained on track to open eight to 10 new clinics in fiscal year 2025, which ends in January 2026.
Asked about expanding the clinics one to three years out, then-Chewy CFO David Reeder said the company would continue to “take a very measured approach with respect to rolling out vet clinics. As you know, we were very happy with the performance of the clinics that we rolled out in 2024. We expect to end this year in the high teens vet clinics, so call it, roughly 10 plus-minus a little bit, vet clinics that we expect to roll out in 2025.
“The performance of the vet clinics that are maturing, we’ve been quite pleased with,” he said.
“We continue to grow their utilization and their bookings. Forward booking rates remain quite strong and continue to strengthen actually. We’ve been happy with the new customers that are being introduced to Chewy, which are significantly higher than what we originally modeled and so that’s been a very pleasant surprise to us.”
Reeder said that of the new customers that are coming into the vet clinics and are having their first experience with Chewy, “about half of them are then following that visit up within 30 days and actually purchasing from chewy.com.”
Reeder said the opportunity is clear.
“You’ve got roughly $20 billion-plus type of market for vet services in the U.S. This enables us to tap a portion of that market, albeit with a slow rollout as we kind of perfect our offering. It also enables us to continue to grow our pharmacy business and get more insight into all of the pharmacy that’s offered within vet clinics, not just the portion that we’re currently kind of seeing through our existing business,” he said.
“We’re pleased with the results. Our customers are pleased with the services and the care that they’re getting and perhaps that’s the most important thing.”
Reeder resigned from Chewy effective July 3.