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Jax Daily Record Wednesday, Aug. 22, 201805:46 PM EST

State Farm closing Baymeadows operations center

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Insurance company employs 600 people at the location.
by: Mark Basch Contributing Writer

State Farm, which has been downsizing its Jacksonville operations center for the past four years, said Wednesday it will close the facility at 8001 Baymeadows Way next year.

The insurance company currently employs 600 people who work in billing and customer service, State Farm spokeswoman Michal Brower said.

Brower had said in early 2014 the company employed 1,160 at the site before it began downsizing.

Some of the work from the Jacksonville office will be moved to State Farm’s headquarters in Bloomington, Illinois, and at other large operations centers in Atlanta, Dallas and Phoenix.

State Farm said it will be working to assist employees who are being displaced in Jacksonville, but Brower could not say if any of them will be offered positions in the other facilities.

She also could not say exactly when the company will shut down operations in Jacksonville, only that it is expected to be sometime in 2019.

State Farm said in a news release the closure is part of a process as it adapts to “the rapidly changing needs and expectations of our customers” and tries to “optimize available space in our current facilities.”

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