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Jax Daily Record Wednesday, Jul. 14, 202105:10 AM EST

TD Bank to open 200-job Jacksonville operations center

The New Jersey-based institution wants to open the facility in spring 2022.

TD Bank will open a customer service and operations center in Deerwood North that will add about 200 jobs early next year.

Nick Miceli, TD Bank Florida Metro regional president, said July 13 the bank will lease a little more than 30,000 square feet of space in the Deerwood North office park, expanding its corporate presence there.

TD Bank’s center will occupy the third floor at 4600 Touchton Road E., Miceli said.

He said he could confirm that TD will fully renovate the space over the next several months. The bank targets spring 2022 for occupancy.

“Florida is experiencing tremendous growth and TD is deeply committed to the region,” Miceli said by email.

“The addition of our new operations center is a long-term investment in Jacksonville. We view Jacksonville as a strong market for talent, and look forward to expanding our team there.”

He said the space will be near TD’s North Florida leadership offices and retail space at 9715 Gate Parkway N. in Deerwood Park North.

He said TD Bank has not requested economic incentives from the city or the state.

The city is reviewing a building permit application for TD Bank’s “Jacksonville Contact Center” at Deerwood North. Universal Engineering Sciences is the civil engineer.

Plans show work on the first and third floors at a construction cost of $4.8 million.

The first-floor construction is for storage and equipment and other support space, such as training, to support the entire third-floor call center.

Deerwood North comprises two five-story office buildings built in 1999 and 2001. 

Property records show SREIT Deerwood Park North LLC, including Starwood Property Trust of Greenwich, Connecticut, paid $90.67 million for them in 2019.

The purchase was part of an office portfolio bought by the joint venture between Starwood Real Estate Income Trust Inc., Vanderbilt Office Properties and Trinity Capital Advisors.

Vanderbilt Office Properties manages the properties.

TD Bank is headquartered in Cherry Hill, New Jersey.

It is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada.

TD Bank says it is one of the 10 largest banks in the U.S., providing more than 9.5 million customers with retail, small business and commercial banking products and services at more than 1,220 locations throughout the Northeast, the Mid-Atlantic, Metro D.C., the Carolinas and Florida.

TD Bank says it has 346 stores and ATMs in Florida among 121 Florida cities and towns. 

It has two offices in Jacksonville at 9715 Gate Parkway and at 10304 San Jose Blvd. in Mandarin.

It also offers private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. 

TD Auto Finance also has operations at Deerwood North.

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