Marty Lanahan (second from left), North Florida executive and Jacksonville president for Regions Bank, and Regions Bank officials display the J.D. Powers and Associates trophy as the highest-ranking bank in Florida in the 2011 U.S. Retail Banking Satisfaction Study. The trophy will be displayed in Regions offices throughout the area. Lanahan was joined by (from left) Jim Monahan, Bart Straughn, Chris Reitz, Amy Williams, Alicia Somers, George Owen, John Blackwell, Jennifer Sullivan and Karen DeSale. J.D. Powers, which measures consumer satisfaction, made the award in April.