• According to Tax Collector Mike Hogan, he could use some help. In a correspondence to most of City Council, Hogan said at the office’s nine branch locations, there were 1.09 million transactions from Oct. 1, 2008 through Aug. 31. He said his office’s goal is 20 minutes or less per customer, which would require 139 employees. However, the current average is 36 minutes with 99 positions. Overall, the Tax Collector’s office processed 1.9 million payments with a total collection of $1.95 billion over the 11 months.
